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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is visible on each page. A pop-up window will appear. It includes thorough info about all the operations that you can carry out on the given page. Each pop-up menu shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge variety of how-to videos describing how to work with our Control Panel. They're meant for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can swiftly become familiar with our Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you need, take a look at our extensive Frequently Asked Questions section, which comprises questions asked by real clients and provides practical solutions. We constantly update our Frequently Asked Questions section with new Q&A's so as to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can contact our great team of tech support engineers available 24-7-365 and eager to assist you with any issue. Each support ticket you submit will be responded to within sixty minutes (the average trouble ticket response time is only 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 279694

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com